SVM Staff

Geoff Copeland RFD, jssc, SVM Manager

Geoff has worked with the School of Volunteer Management since 2005, first conducting a review of the School and then working as a trainer conducting Leadership Effectiveness workshops.

Geoff has run his own management and training consultancy and has performed senior leadership roles in a variety of organisations. Geoff has been formally recognised for his leadership ability and effectiveness.

Geoff is keen to hear from organisations about the type of training they need in the area of volunteer management and volunteering generally. Please check our website to see our full course range.

The School can also construct a training program relevant to your particular volunteering needs with subjects ranging from governance to OH&S.

Phone Geoff on 9261 3600 or email gcopeland@volunteering.com.au

Mark Tippett Dip BisMan, Cert IV ATWT, JP, School Administration Manager

Mark has had 10 years experience in RTOs, including Nature Care College at St Leonards, St George & Sutherland Community College and Wesley Vocational Institute, in management and business development roles. Prior to moving into vocational training in 1998, he spent 16 years in publishing, several as art director/studio manager.

Mark is married with two children, is a JP and lives in the southern suburbs of Sydney.

Mark has completed a number of professional development and tertiary courses including – Counselling, Diploma of Business Management, Certificate IV in Business (Small Business Management) and the Certificate IV in Assessment & Workplace Training. He is currently upgrading to the Cert IV in Training and Assessment.

Helen Baker Dip Bus, Individual Training Coordinator

Helen is a volunteer and the School’s Individual Training Coordinator. She is an experienced administrator and manager of operational and administrative divisions of large national companies. Her responsibilities included staff development and training with particular emphasis on managing the assessment of individual employee training requirements and implementing structured training programs.

Since 2004 she has consulted to various organisations on projects including the design and editing of restricted documentation, performance assessment and mentoring in the area of career development.

SVM Consultants and Trainers

William Boag
MEd, BEc, BComWel, DipPsych, Cert IV AWPT

William has worked human services for over 21 years. His role as manager and supervisor in several large counseling services organisations gave him a unique knowledge of the volunteer sector, and managing volunteers. These roles involved the supervision and training of volunteers in counseling skills, and the mentoring of individuals along their career pathways. During this time he was involved in the initial development of the current volunteer management qualifications.Other roles have involved him in mentoring of individuals in community centre’s, including board members and management. He has also worked in Southern India to develop a volunteer centre.

As a trainer he believes in supporting students to motivate themselves toward achievable goals, in a way that enables them to utilise their own strengths and develop their growth areas. Since 1985, William has had a number of different volunteer roles in a variety of organisations.

Ray Bredenkamp
MBA, BEd, Dip TAA, Dip Frontline Management, Dip Financial Services,
Cert IV TAA, Cert IV Retail Operations

Ray, with extensive experience in management and consulting, is a specialist trainer and assessor with over 20 years experience. He has worked in a variety of industries including telecommunications, automotive and retail.

His training and consulting roles require him to advise and partner with businesses to achieve continuous improvement.

His training sessions are big on content and focus on improved results.

Narayan van de Graaff
BComm, Grad Dip Socid Sciences, Cert IV TAA

Narayan joined the School training team in 2007 and has 20 years experience as a trainer and consultant.  His training and consulting experience has been gained with some of Australia’s leading companies, as well as with government, universities and the Community and not-for-profit sectors. He established his own consultancy over a decade ago.

He has a Bachelor of Commerce (Accounting) degree and a Post-Graduate Diploma in Social Sciences (Psychology), as well as being accredited in Executive Coaching and a variety of leadership, team and personality profiles.

Narayan has also spent many years as a volunteer, including in PNG as an Australian Volunteer Abroad and six years with LifeLine both as a crisis counsellor and trainer of counsellors. He also serves breakfast to the homeless at the Wayside Chapel every Saturday morning.

Jenny Kapp BA

Jenny Kapp has been a contract trainer with the School since 2005. A freelance trainer and writer for over 10 years, Jenny's experience includes presenting and facilitating a variety of workshops for a range of community and government organisations, producing a selection of radio documentaries for ABC Radio National and Triple J, and coordinating training for a Sydney-based not-for-profit organisation.

Using education as a tool for social change is one of Jenny's biggest motivations. She has a particular interest in teaching people about communication, computer and technology-based subjects and working with students with disabilities.

Jenny holds a Bachelor of Arts degree in Communication and has begun a Masters of Education (Adult Education) degree this year.

Kathryn Leaney Assoc Dip Travel and Tourism, BA Communications, Grad Dip Management, MBTI, MTR-I

Kathryn is a successful people manager with extensive HR experience in public and private organisations as well as in the not-for-profit and higher education sectors. She is committed to the delivery of quality services to the client and creating an organisation in which people want to work. She has a wide range of experience in the design and delivery of training and development programs, equity and diversity strategies, team development, performance management and mentoring and coaching. She also has valuable experience working with organisations on the design and implementation of strategic and business planning, cultural change and change management strategies. Kathryn has been a Volunteer Home Tutor for over four years and is also a volunteer Bridge to Volunteering at the School of Volunteer Management.

Tulsi Levin de Graaff
BA (Psych), LLB, Grad Dip Legal Practice, Cert IV AWPT

Tulsi is a lawyer and an experienced mediator, child protection investigator, trainer and educator. She has extensive experience working in the community sector and human rights/social justice organisations including the Australian Human Rights Commission, the Australian Human Rights Centre and Kingsford Legal Centre. Over many years Tulsi has also been a volunteer including for Lifeline, Women’s Legal Resources Centre, Asylum Seekers Centre, and Amnesty International. In recent years, she has also worked at Centa-care as a Pre-Marriage Educator. Tulsi is very interested in assisting organisations improve staff morale, reduce conflict and improve communication including through targeted training and mediation. She has been a volunteer since 1984 in a variety of roles and organisations.

Dale Rees-Bevan
BA Hons, HDE, Post Grad Dip Translation Theory, Cert IV TAA

Dale Rees-Bevan has been running public speaking courses since 1993. In 2003, she joined SpeakersBank. Dale set up, managed and ran funded projects in London, trained trainers to deliver the Speak Up! Speak Out! program and more recently, established SpeakersBank Australia Inc.

Dale has coached people from a variety of backgrounds ranging from HR, IT and Sales Managers to Volunteer Managers, teachers and volunteers. She has also worked with young offenders and school children from all walks of life.

 

Adrienne Unger
BA, GradDip Worplace Relations, Cert IV ATWT

Adrienne recently joined the training staff of the School and since 2000 she has worked as a trainer in the community sector, developing and delivering training programs in a wide range of subject areas including staff orientation, OHS, workers compensation and industrial relations. This experience as a trainer is supported by a background in health service delivery, human resources and process analysis and documentation.

She has a BA in Behavioural Science, and a Post-Graduate Diploma in Workplace Relations, as well as the Certificate IV in Assessment and Workplace Training.

On the lighter side, Adrienne spent several fulfilling (and regularly very damp) years as a Sea Scout leader, but has now moved into a somewhat drier but no less demanding activity having almost completed the Diploma in Theatre Costume. Adrienne is also a volunteer interviewer with the Referral Service of The Centre for Volunteering.

Margaret White

Margaret is a lawyer, experienced and qualified trainer with many years experience in law-related education for non lawyers, including management training for community organisations. Currently she is Senior Workplace Relations Consultant, NSW Anti-Discrimination Board, legal member of the Mental Health Review Tribunal and Secretary of the Board of the Schizophrenia Fellowship of NSW.

She has extensive experience as a volunteer management committee/board member and is also an enthusiastic volunteer at sporting events, including the Olympics. Margaret has delivered the highly regarded Legally Speaking workshops for the School for more than 10 years.

Penny York
MBA, BA, Cert IV TAA

Penny's corporate background has spanned business consultancy, project management, sales, marketing, corporate communications, public relations and audio visual production. Over the last 10 years her focus has been consulting in business strategy and strategic management for small business and voluntary work for schools, sporting organisations and as a business mentor for university students.

Penny's affiliation with the School began in 2004, as a volunteer presenter of the 'Bridge to Volunteering' program, and expanded to contract training and coaching a year later.

Her experience with the Not for Profit sector has helped her to understand the challenges faced by organisations as they seek to fulfil their charter with limited resources and ever increasing demands. Drawing on her MBA and education studies, Penny is keenly interested in strategic planning – planning that is important in recruitment, team development, leadership and creating a sound business structure from which to develop and grow.