- Accredited Courses
- Diploma of Business
- Certificate II in Business
- Certificate I in Active Volunteering
- Certificate III in Customer Contact
- Certificate II in Customer Contact
- Distance Education
- Self-Assessment
- Frequently Asked Questions
- RPL and Credit Transfer
- How to Apply for RPL
- RPL Application Forms
- Enrolment
- Fees
- Enrolment Form
- Student Handbook
Home >> Accredited Courses >> Certificate II in Business BSB20101
Certificate II in Business BSB20101
Aim
Students will develop the necessary skills, knowledge and confidence to function effectively in an organisational environment which requires co-operative team work, adherence to organisational goals and values and the acceptance of limited work responsibilities within a clearly prescribed framework.Participants
The Certificate II in Business is designed for people interested in enhancing their work-ready skills. A Higher School Certificate is not required, provided the applicant can demonstrate the academic capacity to undertake the Certificate. The Certificate is open to both full-time and part-time students. Because much of the assessment can be done in conjunction with work roles, applicants must be able to demonstrate that their studies are supported by their employer. A letter of support from the employer should accompany the enrolment form. (This may be waived in special circumstances).Content
The Certificate II in Business is designed for volunteers interested in enhancing their work ready skills. The course is intended for those who are returning to the workplace after an extended break, or who are entering the workplace for the first time. The course aims to extend and supplement the learning gained on the job.The Certificate II in Business is a national training package qualification. The twelve units selected to meet the needs of our students are:
UNIT |
TITLE |
![]() |
CODE |
|||
One |
Work effectively in a business environment | BSBCMN201A |
||||
Two |
Organise and complete daily work activities |
BSBCMN202A |
||||
Three |
Apply basic communication skills |
BSBCMN103A |
||||
Four |
Work effectively with others |
BSBCMN204A |
||||
Five |
Use business technology |
BSBCMN205A |
||||
Six |
Process and maintain workplace information |
BSBCMN206A |
||||
Seven |
Provide information to clients |
BSBCMN209A |
||||
Eight |
Implement improved work practices |
BSBCMN210A |
||||
Nine |
Participate in workplace safety procedures |
BSBCMN211A |
||||
Ten |
Produce simple work processed documents |
BSBCMN213A |
||||
Eleven |
Create and use simple spreadsheets |
BSBCMN214A |
||||
Twelve |
Contribute to personal skill development & learning |
BSBCMN304A |
||||

